The communication platform built for modern logistics teams

Shared inbox, voice and sales automation on a single platform

Trusted by 100s of companies including

production
Carrier & customer engagement

Stay connected with carriers on the go and customers waiting for deliveries via email, SMS or voice calls; this means your team is always reachable across every channel

Vendor & supplier communication

Automated message assignments and response SLAs means you can avoid breaks in communication between your team and vendors or suppliers that can cause shipping delays and significant losses

Team Collaboration

Use comments and internal discussions to collaborate on inbound requests without unnecessary CCs or BCCs

Get more than a shared inbox

consolidate your sales & customer engagement tech stack in one place

  • Shared inbox
  • Multi-channel sequences & campaigns
  • SMS web messenger
  • Form tracking
  • Outbound dialer &
  • Inbound call center software

All in a single solution

better-engagement
Acquire more customers

Distrobird's's rule engine allows you to create automated sequences targeting prospects and customers at every stage of your pipeline. Whether it's website visitors, inactive customers, or leads in your nurturing campaigns; you can rest easy knowing these deals won't fall through the cracks

share inbox
No more lost revenue

Missed messages and calls result in lost revenue for your growing business. With our customer-centric inbox, your team gets a single view of each customers’ interaction with your business across channels and teams, including website activities organized in a chronological timeline. Use SLAs to enforce faster response times on your team so critical messages don’t go unanswered

data-collection
Flexible routing rules

Automatically route inbound quotes and shipment requests across any channel to the appropriate teammate and collaborate seamlessly with internal comments and discussions tied to each request

A unified platform that meets your customers where they are

Time is precious for both you and your customers. Give them the option to shift from email to phone call or SMS; without buying 4 different tools or cobbling together multiple integrations

See all voice features

Go beyond 1-to-1 customer engagement

Distrobird’s automated sequences means you can reach one or a million customers via email or SMS, and triage campaign responses to teammates without breaking a sweat. Reach your target audience at scale

Learn more about sequences
All the features you need to stay on top of your shipping and logistics operations

Analytics & reporting

Custom variables

Automated tagging

Rules & automation

Task management

Messenger

Outbound dialer

Smart A/B testing

Team member activity tracking

Inbound call center software

Inbound lead capture & form tracking

Shared inbox for shipping@, inquiries@ accounts@

CRM & Inbox bi-directional sync

Personalized multi-channel sequences (Email, SMS, voice)

Plays well with others

Our growing list of integrations works with your existing software stack. Use data across our suite of products, or connect to 3rd party applications for better workflow automation and a 360 degree view of each customer or prospect.

zapier
exchange
stripe
You’ll be in good company
Calling Distrobird an all-in-one tool is an oversimplification of the value it delivers. All the workflows we need to acquire and support our SMB users across all channels are deeply integrated. I couldn’t be happier with our choice.

Jody Schnarr

CEO of Fibernetics

The #1 reason why we chose Distrobird is because it provides all the building blocks we need to engage our customers in a unified way — From email, texting, telephony and collaboration. This is probably the last tool you’ll buy for lead and customer outreach.

Laurel Palmer

Director, College Fund, Kalamazoo College

Stitching together a bunch of integrations and add-ons across multiple vendors is not my idea of productivity or efficiency. Thats why we chose Distrobird — each module is as full featured as any standalone competition.

Paul Marai

VP Digital Marketing

From Our Blog