B90gold

responsibilities include but are not limited to: promptly answer and respond to all customer calls and emails and help resolve issues effectively and with kendra scott family spirit. follow up swiftly on any unresolved customer issues and ensure customer satisfaction. make thoughtful, smart decisions on the fly with corporate values at top of mind to ensure customer satisfaction. suggest and improve customer service processes and documentation procedures. help train and support other team members as needed. proactively communicate to various teams in order to enhance our customer experience in stores and on website. other duties as assigned. this position will only be available during a temporary timeframe (estimated 6-12 weeks) essential job functions: this position is required to work weekdays (monday – friday) there may be some varying hours or days. arrive at scheduled shift ready to answer incoming customer service calls and emails by the opening of generally recognized corporate