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billing, collections, and management services - – expertise in the billing and collections of ancillary products, with an astounding collection rate of 85%. (national average collected when physicians bill ancillary products is approximately 40%) claims recovery department –- claims specialists focused on recovering revenue from old, closed clinic files. this allows the physician and staff to focus on patient care rather than the ever changing world of medical billing and collections. outstanding customer service –- highly trained sales and operations staff to keep physicians updated on current revenue and profitability of the program. patients are contacted to ensure monitoring of product usage and results. monthly sales reports –- sales reports accompany all monthly revenue checks for easy reconciliation.