Base Reputation Management

hi, i'm ted, principal at base reputation management. i unite public relations, marketing, issues management, crisis communications, employee engagement and customer experience strategies to help small and medium-sized businesses build a solid base. what is your base? not what, but who. your base is loyal customers and strong brand ambassadors who selflessly talk up your business to others. your base is also comprised of dedicated and empowered employees who will promote your brand 24/7. don't forget - your base also includes regulators, partners and suppliers who grant you the power to exist and grow. want to nurture your base? together we can: • find customers and optimize customer experience strategies to create loyal brand ambassadors • help you understand what makes your customers return or what is causing them to stay away • stop the revolving door of uncommitted employees by onboarding new hires properly • avoid crises through virtuous strategies that prevent social media firest