Bb-Insight b.V.

bb-insight offers companies the tooling to get in total control of their customer profit. more detailed, we offer tooling to increase grip on commercial performance, customer behaviour and customer contact. increasing grip starts by making the current situation transparant. by offering a solution that embodies a multi-channel customer contact solution, customer research tooling and an on-line management information dashboard, all the necessary insights to determine commercial succes can be produced. based on the insights - which are real-time and on-line accesible, the ceo / manager / entrepreneur responsible is able to make critical decisions at short notice and coach his employees based on real-time kpi's. furthermore, the on-line dashboard makes trend analysis possible, thereby showing the impact of decisions made. by crossreferencing data from various sources into one dashboard, insights can be made at numerous levels. from customer satifaction per product till conversion rate per