Believe in the Experience

my name is ron scott doughty – customer service specialist trainer in the food and beverage industry. with over 20 years in the industry, i saw the need to help deliver an experience that won’t be forgotten, and one to be craved for, again and again! from my years of working in the food and beverage industry, i have found that the experience in dining is the key to creating a successful outcome aimed at repeat customers, greater employee satisfaction, and a dining experience we all want to believe in! the front of the house customer service staff are the messengers of the experience. the customers know where the food is amazing and i have the ingredients to create the successful experience within the customer service team to make it as good as the outstanding menu your establishment now has. i've read and followed reviews in the industry for years and feel that my training program can help change not only those reviews, but the current belief about customer service professionals, as we