Benbria

benbria is a leader in the area of mobile and text customer engagement, helping the world's greatest retail, hospitality, and restaurant brands to deliver a superior customer experience that goes above and beyond their competitors. using a variety of mobile, in-store, and on-property technologies – including sms, email, web, mobile app and kiosk – loop™ enables brands to capture and direct real-time customer requests, concerns, suggestions, and positive input to management and employees for action and closure. closing the loop through on-the-spot staff action helps brands to quickly enhance the customer experience during visits, save dissatisfied customers, improve in-store sales conversion rates, avoid online criticism, and foster positive reviews.