Benchmark at Large

we provide professional services related to itsm continual service improvement, we provide a saas application to capture metrics and kpis, our metrics and kpis are based on best practices of itil, iso2000, cobit, and six sigma. products and services - benchmark itsm internal: track your improvement within a period of time, produce your trend analysis and produce meaningful and smart charts and reports. - benchmark itsm external: compare your performance to leaders in the industry, use our database to specify your peers based on industry, size, or specific organization. - gap analysis: if you need help on how to start improving your itsm process we will assign you one of our professional staff to conduct a gap analysis that details steps you need to take. - project management: we will manage all your improvement initiative.