Bennett Valley Group

tried doing your own (dyi) survey? not satisfied with the results? we provide professional, unbiased, statistically relevant, actionable and benchmarkable total customer experience (cx) surveys for wineries who want to survey their dtc (direct to consumer) winery customers and winery suppliers who want to survey their winery clients. benchmark your results against your specific competitors and the industry. wine club survey: we measure performance across all points of interaction with the winery to give you the total wine club customer experience (cx) insights you need to increase wine club membership, improve wine club retention, reduce wine club attrition and grow dtc (direct to consumer) winery sales. this would include the tasting room experience, support experience, etc. we benchmark your winery metrics against leading wineries and competitors. tasting room survey: we give you the insights you need to improve your tasting room experience to increase key metrics such as visitation,