Better Business Bureau Serving Southeast Tn and Northwest Ga

mission bbb’s mission is to be the leader in advancing marketplace trust. we do this by: * setting standards for marketplace trust * encouraging and supporting best practices by engaging with and educating consumers and businesses * celebrating marketplace role models * calling out and addressing substandard marketplace behavior * creating a community of trustworthy businesses and charities bbb sees trust as a function of two primary factors – integrity and performance. integrity includes respect, ethics and intent. performance speaks to a business’s track record of delivering results in accordance with bbb standards and/or addressing customer concerns in a timely, satisfactory manner