Bg Presence LTD

delegating one or more members of your staff to regularly visit your far away contact center may be cumbersome and very costly. that's where bg presence comes in: we are on the local market and speak your and the local language. independent from any service provider and with more than 15 years of contact center experience, both as an outsourcer and a provider, we'll be your and your company's eyes, ears and voice. we assure regular presence on the floor, analyze problematic situations, talk to your agents, verify that all information is received and understood and much more. in short, we'll be your representation on the floor, voicing your comments and feedback.