Big Human, Innovation Services

over time, any organization will lose touch with the people it ought to be serving. we call that the value gap: the confusing divide between what it is you do, and what people need from you. big human explores that blind spot to help teams like yours uncover new value. if internal ideas haven't kept up with how people are living now, clients ask us to explain and reconcile the differences. in response, we bring research, tools, and training (drawn from the fields of anthropology and sociology) which encourage organizations into moments of collective discovery. our approach to design-planning then works to include the employees who will put changes in place, today and tomorrow. when your team sets the agenda for change, we notice the whole team feels wholly invested in achieving shared results. if you'd like to learn more about what we do, visit us online at www.bighumanchange.com, or reach out by email to hellomichael@bighumanchange.com