Bird in Hand Consulting

bird in hand consulting is an expert customer experience, marketing, brand and community engagement consulting business. experienced in both b2c and b2b marketing and customer strategy. bird in hand is focussed on: helping business understand the true value of their customers how to engage with customers beyond the transaction and create additional value bird in hand consulting can assist with: - customer value analysis - omni channel touch point analysis and experience mapping - strategic customer insight plans - marketing strategy and planning - holistic communications strategy and execution - brand development opportunities - strategic community engagement - crm review and implementation - customer service training - building a customer centric business this is a full marketing and customer experience business with a passion and enthusiasm to help businesses think outside the norm and create additional revenue from an optimised customer experience.