build-loyalty.com

about risa customer relationship management consultancy no matter how you define “customers” – be they your clients, alumni, readers, voters, students, or fans – you just want their continuing support and consumption. in other words, you need to build customer loyalty. risa customer relationship management consultancy plans and assists the implementation of customer relationship management (crm) for small and medium-sized organizations to help them retain existing customers, gain new customers and increase customer spending. we attach particular importance to integrity, the company’s chinese name means “keeping our promises”. the company’s english name “risa” represents the three important elements in crm: • reward individually • surprise • analysis we analyse customer data, and recommend how to reward customers with surprising offers according to their characteristics and spending pattern, so that they become loyal fans and bring long-term and stable revenue.