Isis Papyrus Software

isis papyrus was founded in 1988, and today has more than 2,000 enterprise customers worldwide with the largest platform deployments supporting 25,000 business users in finance and healthcare. the papyrus platform for business communications and process empowers enterprise business users and knowledge workers to create and improve customer-service processes, communications and documents. it supports personalized and individual inbound and outbound communications and related process/case management in the financial, insurance, utility, telecom, healthcare and public sectors. knowledge-driven case management applications enable customer claims management, contract management, financial account management, purchase-to-pay and fraud investigations, among others. consolidating ecm, bpm and crm, papyrus enables flexibility, efficiency, collaboration, quality and continuous improvement of customer-focused content and processes. key innovations are the process discovery and pattern recog