Jakarta International Customer Service Institute

in today’s business environment, competition is very tough. many new companies both local and foreign are entering the indonesian market. as completion becomes more stiff most companies focus their competition price and product, however only few companies would like to focus in competing for customer service quality. this aspect of customer care or customer service is what we would like to offer to your company. why customer service is very important to the success of your business? 1. customer service builds trust 2. customer service matters more than price. 3. customer service build brand awareness 4. good customer service reduces business problems 5. good customer service is attractive to the customer