Jess Jackson Consulting

my approach starts (and ends) with the customer. improving conversion rate, average order value, and ultimately your customer engagement and retention, starts with creating an exceptional customer experience. with over 20 years experience successfully launching, growing and optimizing performance for b2c and b2b websites in the retail and technology industries, i can identify the immediate steps you need to take to measurably improve your kpi’s. the quick wins and best practices. the longer term digital roadmap to hit your performance goals. a great customer experience takes ongoing care and attention, and it’s the best way to position your business for success.