JLP Enterprise, Llc.

enterprise: a project or undertaking that is especially difficult, complicated or risky at jlp enterprise, llc. we seek out and enjoy taking on challenging and difficult projects that many would shy away from. with more than 35 years’ combined experience working on enterprise software system conversion and acquisition projects, we bring a pragmatic, objective, and common sense approach to helping customers achieve their goals of improving the customer and user experience. we offer highly specialized, tailored business consulting services primarily focused around knowledge management processes, knowledge centered support (kcs) practices, and customer support/call center operations. services include but are not limited to: • knowledge and content program management • knowledge centered support (kcs) practices implementation • self-service optimization and health checks • technology transition project management • knowledge model assessment • knowledge management road map strategy • knowl