JLT Coaching

business change and delivery an enthusiastic it professional with over 20 years of international experience spanning a wide range of new product and business improvement projects in managed services, consulting, telecoms, banking and insurance industries. has worked in multi-site, multi-cultural project teams, and is a strong team player. well organized with excellent analytical, facilitation and relationship building skills. particularly keen to ensure there is a clear understanding of the business need and work closely with stakeholders, technical teams and suppliers to ensure that the best ‘end to end’ solution is successfully designed and delivered. good technical aptitude and problem solving skills along with excellent knowledge of the system development life cycle. having worked in both it and business in a range of industries, takes a pragmatic and generalist approach to business analysis – has delivered projects in finance, billing, customer support, marketing, on-line portal d