Justsay-It Technical Communications

“transforming intellectual capital into a dynamic business asset!” i help technology companies leverage their knowledge to drive a quality customer experience after their customers buy. complex products require documentation that is accurate, relevant and easy to find. it needs to be customizable, measured and analyzed in order to advance your research and development. i consult on best practices for the implementation of a knowledge management strategy. as a technical writer, using advanced authoring software, i create and gather your information in a single repository, chunk it into topics and tag with metadata in an extensible markup language (xml), a neutral platform, for automated output to print, web and mobile devices.