K Black & Co. Strategy Consulting

we are a boutique strategy consulting firm specializing in results-driven customer experiences. we work with all kinds of brands (big or small, b2c or b2b) across many verticals to uncover customer-first opportunities that help drive their businesses forward. we believe that a customer-first approach to strategic planning can unlock your brand’s ability to deeply connect with your prospects and customers. we believe that there is an art and science to creating powerful brand experiences that must be balanced and tailored to the unique needs of each brand, its customers, and its industry. that's where we come in -- we help brands discover and pinpoint their sweet spots and develop actionable plans to drive results. our core areas of expertise are customer-first experience strategy development, channel planning, content strategy, communication planning, measurement & optimization, and rollout & implementation planning.