karenferris.com

i am an organisational change and service management rebel with a cause! acclaimed internationally as an author and speaker, with industry acknowledgement of my reputation as a thought leader, i provide both strategic and practical advice and insights to my audiences. my ability to share my experience and knowledge ensures that everyone is empowered to make a difference within their organisation. as a self professed organisational change management rebel with a cause, i push the boundaries of the profession and challenge traditional ways of thinking. i am obsessed with the people side of change in a world in which change is constant volatile, uncertain, complex and ambiguous. i have the firm belief that resilience in the face of relentless change is key to organisational survival. in 2011, i authored the breakthrough publication ‘balanced diversity – a portfolio approach to organisational change’ introducing an innovative framework for ensuring that organisational changes become