Klever - Knowledge Lever

the truth is, taking care of customers has never been easy. we work with leaders in service and support organizations who believe that support is more than just taking care of a customer after they have a problem. we believe every company can learn how to listen to their customers, employees and their business and apply what they learn. we also believe that champions of these efforts shouldn’t have to take this journey alone. klever was born from deep hands-on expertise in intense support environments where survival depends on what you know and how fast you solve problems. but, we know that while the principles of modern customer support are simple, putting it into practice in the interrupt-driven world of support is really hard. solving problems as well as root causes. taking care of employees as well as customers. creating an environment where measures enable collaboration instead of compliance. traditional solutions think technology alone is the answer. however, a sustainable soluti