KMS Lighthouse

why - we improve customer experience by means of knowledge, leading the knowledge driven experience (kde) revolution what we do - our products harness big data and transform it into actionable knowledge, to be consumed in 5 seconds how we do it - - proven recipes and technology for knowledge structuring - unique natural language search experience, ask!don’t search - brilliant knowledge visualization kms lighthouse provides a powerful and comprehensive knowledge platform with a superfast search technology, addressing the broad range of customer-company connection channels. kms lighthouse family of products provides a seamless customer experience across all care channels: from self-service, such as the company website or social media platforms, through contact centers, retail stores and field service, and even by empowering employees, making them all agents, thus, increasing potential sales. lighthouse makes service providers and service organizations more effective, allowing th