Storyconnect

storyconnect helps organisations to improve their products, services and policies using insights hidden in raw personal stories of customers, employees, citizens, patients, etc. our participatory narrative complexity based approach has been successfully applied in many areas. for example: we helped care and cure organisations discover what motivates their employees to discover and deliver the qualities of care their customers appreciate. we helped product manufacturers innovate faster by discovering product requirements and novel markets from customer stories. we enabled governments and municipalities to use knowledge and insights in citizens experiences for policy formation and evaluation by engaging citizens in sensemaking. we helped services organisations asses the qualities of their services by learning from stories all along the customer journey. we helped security and safety organisations effectively use the observation power of their staff and customers employees to increase ale