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"tell me and i forget, teach me and i remember, involve me and i learn"- benjamin franklin training can be described as “the acquisition of skills, concepts or attitudes that result in improved performance within the job environment”. many people believe training is a cost, it is; in exactly the same way that paying for mortar is a cost in building a house; you can’t get the job done without it. it is an investment that will lead to enhanced productivity, enthusiastic teams, high morale, increased profits and a positive business reputation. effective training also cuts down on costs resulting from supervision, human error and team attrition. not just that, it has been shown that employees value companies that invest in their professional growth thereby leading to greater loyalty. however, training cannot simply be canned and retailed. training 101 variants will end up hurting more than helping since they are generic in content as well as approach and will not account either for paradig