Social Business Answers

scm was founded with the vision to produce high-impact, low-cost, easy to adapt digital innovations for organizations to thrive in what they are good at. innovation is what drives us; it glues us and our customers. over the years, we have worked with many large enterprises across different industries to help them build better customer interactions. soon we realized the cost of adapting these technologies were too high. this created a big and unnecessary barrier for most organizations to benefit from that. additionally, it became obvious to us that people were forced to interact with machines in a machine-way (point and click), not a human way (write, speak). this has shaped our vision, mission and our product set. today, our increasingly digital, always-on world is transforming the way companies function on a daily basis. people now have the ability to control who they interact with, when, and how. so, we’re creating a world where businesses can stay constantly connected to their c