Social-Media-Monitor

social media monitor is a uk channel partner to sysomos, a leading global provider of social media monitoring tools... corporate solution consumers are talking about your company, products and brands - a far cry when it was a one-way conversation in which companies talked directly to their consumers. you need tools to help you effectively participate in these conversations and build relationships in new and different ways with your customers. agency solution your clients are increasingly interested in using social media for communications, marketing and sales initiatives. you need effective and high-quality tools to help monitor, analyse and engage with customers across social media networks, blogs, forums and other online news sources. managed service trusted partners can also work with you to help manage social media campaigns. respondez have a contact centre ezone, with access to map and heartbeat tools, to deliver a managed social media monitoring, analysis and engagement service.