Socialmetrics

socialmetrics provides a platform to protect your brand's reputation and ensure compliance in the dynamic space of social media and popular culture. we use with a combination of account credential protection, network-layer intercept tech. we pre-emptively capture outbound social media posts, and use nlp and ai to identify and block content that could damage your brand or fall outside regulatory boundaries. companies are faced with a dilemma as they expand their use of social media. on the one hand, social media provides a growing space for them to find new customers and engage with existing customers. on the other hand, the nature of social media makes it a fast-paced, less structured form of communication between companies and their customers. that opens the door for communication that can do serious damage to a brand's reputation. we see news reports daily of content on social media channels that does serious damage to the brands that post it. some posts are accidental, while some ar