Solutions Culture Pty. Ltd.

to satisfy customers and be profitable, dealerships must stay on top of technology at both ends of the business. just having the latest information is no longer enough to do this. the challenge for manufactures and their dealerships is having and maintaining teams who under actually understand the technology. this means sales and service teams have clarity on how the technology works, how to use it and how to sell it. it also means technical teams have clarity on how technology functions, are confident to rectify concerns efficiently when issues occur. the biggest challenge for dealers/manufactures/importers is the ongoing loss of automotive knowledge, skills and technical specialists from the industry. the numbers of people leaving the industry have never been higher. the number of technical people coming into the industry has never been lower. staff turnover within dealerships and getting new people 'up to speed'​ on technology is an ongoing battle. one of the best opportunities deal