Sparkcentral

97% of americans send a message at least once a day according to pew research - yet very few of those messages go to businesses… we aim to change that. our mission at sparkcentral is to spark a movement to connect businesses with customers through messaging, whether that's on public (social) or private messaging channels (whatsapp, messenger, sms, in-app, in-web, ...) we are doing this by providing enterprises with a customer service messaging platform and insight that: - enables consumers to message with businesses on all major messaging & social channels - operationalizes sophisticated routing and a highly efficient agent workflow - integrates into existing enterprise data, applications, and processes - lowers customer and agent effort (and cost) our goal is to inspire and enable amazing customer experiences, and we already work with some of the most amazing brands out there, including companies such as netflix, jetblue, nordstrom, uber, dropbox, delta air lines, and discover. intere