Spring High BPM

there are three ways organisations today deal with their workflow processes: at the lowest level there are still organisations trying to juggle roles, responsibilities and reporting via paper, or e-mail and excel spreadsheets (legacy technology). these organisations experience delays, inefficiencies and gaps in oversight and accountability. there’s a lot of finger-pointing and going around in circles. the second level: organisations that have added to the mix tools like whatsapp, google drive and one or two of the many simplistic workflow management apps on the market. these organisations still experience lapses in communication and confusion around roles and responsibilities. oversight remains murky and personnel find themselves faced with not less, but more, streams of communication (and confusion) across multiple communication channels. at the third level are those that have built, or commissioned the building of, sophisticated centralised business process management (bpm) platfo