Sq-Your Way to Success

sq offers an innovative model for the improvement of service quality. by integrating a number of business services under one roof, sq accompanies the service quality improvement process from start to finish. starting with research through analysis, studying the insights and concluding with a comprehensive improvement process on the ground and its integration at all levels. who are we? sq has been active for more than a decade and it accompanies organizations and companies in service quality improvement processes. having performed in depth research in the area of customer experience, in israel and abroad, the sqm method was developed, combining proven scientific methodology and field experience that has been accumulated throughout the years in order to create an optimal tool for implementation of improvements. the sqm method makes use of ongoing scientific research along with professional supervision and a system of integration and training on-site. in that way an effective process that