Status Cloud

statuscloud is a crisis management application for cloud based providers (e.g. saas), minimizing downtime and maximizing customer satisfaction during service disruptions. in addition, statuscloud provides a platform to routinely communicate to customers the service’s availability, thus increasing customer trust. statuscloud is a web application, offered as a service, tailored to manage the operations and communication of cloud disruptions. it guides the cloud provider’s team through the steps of solving a disruption in their services. statuscloud begins with evaluating the severity of the event, recommends the workflow for resolving it, then start a sequence of actions to solve, communicate with customers, and manage the information flow between all parties involved, keeping them all on the same page, retaining generated knowledge. when the event is resolved, statuscloud provides a powerful methodology, templates and workflow to perform analysis and implement preventive actions. it