Stem Indonesia

erp (enterprise resource planning) systems has never been easy to implement. it poses many challenges for both the customer and implementation partner. many projects end with disappointment, some even end up with re-implementation. customers feel the software and/or consultants do not deliver the results as expected despite the efforts, time and money invested throughout the project cycle. common stories that we often hear based on our interviews are that customers think that consultants do not really understand them (eg their processes, pains, requirements etc) well. on the other hand consultants/developers think customers are not sure of what they want hence they always change their mind. it boils down to expectation, industry knowledge, communication and project management. against this background, we at sterling team (stem) as sap indonesia partner strive to understand customers better so that they can get their best return on it investment, and run their business more effectively