Stiel & Steadman Service Solutions

stiel & steadman service solutions is founded by holly stiel & mary steadman who have over 70 years combined in the service industry. stiel & steadman service solutions is committed to love at work, addressing the emotional components of navigating the various aspects of working with customers. in addition to the emotional connections and personal skills involved, the core skills of communication, listening, questioning, and problem-solving give participants a tool belt filled with the skills necessary to deliver a consistent, quality, memorable experience. we inspire, educate and demonstrate how you can take your organization to the next level through service excellence delivered by the heart. stiel & steadman teaching method applies all adult learning principles being highly interactive which includes dyads, triads, role play and a robust set of handouts. service love is our movement.