Stopbox

stopbox is a revolution in facilities issue reporting. using qr codes, our system allows your customers to report issues in seconds – from as many locations as you choose. when customers or staff scan a qr code a mobile optimised web page with your logo and your personalised feedback form appears on their phone. there is no need for them to download an app. customer feedback could range from reporting a maintenance issue to your fm team to commenting on the service in your café. if customers or staff choose to include their e-mail address, they will automatically receive an e-mail with a copy of their feedback and your helpdesk details so they can follow up on the issue. you select who the feedback is emailed to from each feedback point. you can also opt for sms alerts to be sent. the secure stopbox site allows you to see or download your customer feedback. using one feedback form across multiple sites allows you to compare and analyse data.