intend2pay.co.uk

intend2pay.co.uk is a secure, independent website which facilitates a different type of communication between creditors and consumers. creditors pay an annual membership fee to join intend2pay, registration is free for consumers. after being directed to the website by a member creditor, genuine customers register their email address and promise both that they intend to pay their accounts, and that they will keep to agreed, sensible, affordable arrangements. their email address details are then passed electronically by intend2pay to their creditor. in return, by joining intend2pay, the creditor promises to act and communicate fairly and responsibly with those registered customers by email only, stopping collection letters and phone calls, thereby improving the 'customer experience'. intent is confirmed by the payment of agreed amounts, which maintains the customer's ‘right’ to remain in the scheme.