B2b Assist, Inc.

training & operations company to drive positive growth via effective strategy and implementation. we are one of the few companies that measure our implementation results to prove our worth. instructional design coursework leader's guides customer service training engage short/long term projects to increase company performance. e.g. nps (net promoter score); increasing promoters, converting passives and detractors. manage, design, and facilitate training using addie, kirkpatrick, and dick & carey models to measure results. create a synergetic and effective relationship among training, operations and recruiting to improve culture and lower attrition. under promise, over deliver, and meet deadlines to accomplish the needs of the customer, organization, and team.