Best Practice Service Management Ltd.

best practice service management ltd (bp-sm) is a service management specialist that uses our highly experienced consultants to help organisations, both public and private sector, improve their it service performance, quality and efficiency. we help organisations transform and improve their it service management and it operations processes to gain performance and efficiency through advisory and strategy services like benefits realisation, service transformation, process health checks, asset optimisation and software license consulting. we help organisations turn their processes into “commonsense” to improve productivity and buy in throughout an organisation. bp-sm are a tool agnostic consultancy, however we do have a wealth of experience in discovery and it service management tools such as microsoft sccm, altiris, bmc addm, bmc remedy itsm, bmc atrium, axios assyst, serena dimensions to name a few. bp-sm cover all major vertical markets including financial services, telecommunications,