Betternxt

betternxt is richard toker and alan kay. we are independent change management consultants in toronto. we work with teams and organizations across many industries to consult, facilitate and train clients who are stuck and need to make progress with stakeholder dialogue, business planning, customer strategy, innovation, leadership training, collaboration and management skills. we are both former marketing communications executives. over the last 20 years we have consulted with a wide range of sectors and organizations on making change happen through strategy and organizational alignment around the customer. alan is a founding member of the association for the quality development of solution focused consulting and training and has taught executives at york university, schulich school of business, executive education. richard is a marketing consultant, facilitator and trainer working with a diverse range of clients in food services, technology, financial services, telecom and media. he is