blue-future.za

without metrics you're just somebody else with an opinion. boards often talk about 'setting the tone at the top' ... but it's only by measuring the 'tone at the bottom' that a company can truly begin to understand their corporate culture. the board are responsible to ensure that their desired core values flow-up and flow-down through the organisation ... employee and customer surveys in combination with robust values and behaviour-based performance conversations are the bedrock that creates a 'no surprise' culture. there will always be a crisis or an unexpected event ... but properly rooted values-based principals allow a company to respond rather than react! 1872 culture is a tool for longitudinal surveying of anonymous staff opinion on the leadership, compliance and organizational culture in regulated firms, that is cross-correlated with the views of the customer under the headings of brand sentiment, staff interaction and product experience. this data is further cross-correlated