Bulb Technologies, Ltd.

since 2006 bulb technologies ltd software solutions have been helping to automate complex telecom service management processes throughout the entire service life cycle from service activation and configuration to analysis, quality assurance and problem solving to up-selling of new service bundles. focused on customer experience management (cem) solutions covering a range of functional segments from service delivery and provisioning to customer care automation. our products enable communication service providers offering all types of services irrespective of access infrastructure to deliver a superior customer experience and significantly reduce customer support related cost. cempresso cc (customer care) "automated diagnostics and guided troubleshooting"​ cempresso ac (active care) "​ a comprehensive proactive care solution "​ cempresso ai (analytics & intelligence) "scale-able big data analytics and proactive management"​ dacs ‒ docsis/dhcp auto configuration system "a centralized cpe