Buljan & Partners Consulting

buljan & partners consulting españa is an international consulting firm specialized in customer centric management (ccm) and customer experience with offices in madrid, munich and lisbon. with over 10 years of experience we drive our customers to business success through a unique approach (ccm) that we consider as the required framework a company needs to apply in order to position itself as customer centric. our ccm framework is based on 5 key areas: - customer centric management leadership (ccml) - customer centric process leadership (ccpl) - customer centric technology leadership (cctl) - customer centric talent leadership (cctalent) - customer experience management (cem) our clients are smes and multinational companies,across all industries and business models.