Businessfocus360 PVT LTD

our goal at businessfocus360 is to ensure your customer’s experiences are managed for positive outcomes. it is far more cost effective to retain a customer than it is to find new customers. in today's highly competitive market, it is more important than ever to connect with your customers and to listen to their feedback. our customer experience management product is highly flexible and customizable. we will connect to your customer though one of several means including focus groups, market research, mystery shopper visits and direct feedback mechanisms. we talk to your customers, analyze the data and present it to you as weekly or monthly reports. and more importantly we sit with you and discuss each report so you carefully understand what the areas of concern are in order to take corrective action. remember a happy customer is the best marketing tool at your disposal.