b.williams Enterprise, LLC

"we exist to serve others so they may better serve the world." that's it. we love to see people treated exceptionally well; regardless of whether they are called customers, guests, clients, patients, students, passengers, tenants. through our leadership excellence and service excellence training tools, we help companies create a world-class service culture. dr. bryan k. williams is the creator of the acclaimed bw leadership academy, the strong leader institute, and the author of four books: engaging service, work like you own it, how to serve a vip, and lift me higher. his passions are world-class customer service and strong leadership. bryan has facilitated workshops and delivered keynotes all over the world for various companies. he speaks on a variety of topics related to service excellence, leadership effectiveness, employee engagement, and organizational improvement. as a consultant, bryan works closely with companies to design, develop, and implement sustainable service strate