Ea Consulting

♦customer service guru: according to the silicon valley dictionary, someone who is an expert within the field of serving customers. they are skilled in motivating staff with new ideas and by speaking about the importance of customer service. ♦whatever your vision, at ea consulting we want to support businesses in delighting both their internal and external customers by facilitating interdepartmental process improvement projects to ensure efficient service delivery. our goal is to provide practical advice and solutions garnered from over 25 years of hands–on experience with companies such as adt security systems, tci cablevision, the houston post, excel communications, e-talk and geico insurance. from the phone to the field, we understand first hand a “systems” orientation is crucial to providing excellent customer service in order to up-level your business. ♦with a “hands-on” approach, we take an active role with clients, from riding along with field personnel to spending time with