Ecommpoint

ecommpoint provides online retailers with resources, independent information and best practices on the operations side of ecommerce: order management, fulfilment, delivery, product returns and after sales service. although there is much knowledge available on ecommerce and online retail, it is largely concentrated on generating customer traffic to the website, but little on transforming a digital experience into a physical product in the customer's hand. ecommpoint bridges this gap to provide information for how retailers can cost effectively and successfully deliver products into the customer’s hands – and how to enhance the brand with a customer experience to match.