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Edgetier

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edgetier deliver high-quality analytics products and services to our clients in the areas of customer service, customer simulation, and analytics services. customer service is changing. customer expectations are rising. faster response times, better service, faster time to resolution are basic expectations bundled with inbound requests. edgetier combine domain knowledge with specialist technical skills to deliver high-impact statistical insights, predictive models and data-driven business advice. arthur is edgetier's automated agent assistant which works seamlessly with customer service agents to answer customer queries more efficiently and accurately, yet retaining a personal touch for every customer. arthur uses cutting edge analytics, machine learning, automation, and artificial intelligence technology to generate personalised and accurate responses to every customer query. customer contact centres using arthur are seeing reductions in average handling times of up to 80% for inbound

Headquarters:
Ranelagh, Dublin, Ireland
Industry:
Information Technology and Services
Founded:
2015
Employees:
17
Annual Revenue:
-

Type: Private
Ticker: -
Ireland 14Spain 2Uruguay 1
Artificial IntelligenceCustomer ExperienceAgent AssistanceCall Centre AnalyticsAnalyticsData ScienceCustomer ServiceNatural Language ProcessingInformation TechnologyData and Analytics

Frequently asked questions about Edgetier

Let us help answer the most common questions you might have.

Where is Edgetier located?

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Edgetier's headquarters is located at Ranelagh, Dublin, Ireland

What is Edgetier's official website?

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Edgetier's official website is edgetier.com

How many employees does Edgetier have?

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Edgetier has 17 employees

What industry does Edgetier belong to?

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Edgetier is in the industry of: Information Technology and Services

What are Edgetier's social media links?

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Edgetier Linkedin page

Distrobird — Free Sales Engagement Platform

Sequences, cloud call center, shared inbox, form tracking and more — on a single platform. Double your sales team's output with fewer tools.


You’ll be in good company
Calling Distrobird an all-in-one tool is an oversimplification of the value it delivers. All the workflows we need to acquire and support our SMB users across all channels are deeply integrated. I couldn’t be happier with our choice.

Jody Schnarr

CEO of Fibernetics

The #1 reason why we chose Distrobird is because it provides all the building blocks we need to engage our customers in a unified way — From email, texting, telephony and collaboration. This is probably the last tool you’ll buy for lead and customer outreach.

Laurel Palmer

Director, College Fund, Kalamazoo College

Stitching together a bunch of integrations and add-ons across multiple vendors is not my idea of productivity or efficiency. Thats why we chose Distrobird — each module is as full featured as any standalone competition.

Paul Marai

VP Digital Marketing

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