Educonsult Dk

educonsult was established in the beginning of 2013 by martina benthsen. educonsult offers professional training and consultancy within telecommunications, both in the operational part of the switchboard and contact center systems and within the area of customer service. educonsult offers training to, among others, contact center employees and employees who work in a reception or a switchboard, in order for them to be able to operate the new system in a professional way. this ensures the company that the employees provide the best possible customer service. furthermore, educonsult educates employees in microsoft lync in order for them to get the most out of the new system - sharing documents, video conference, phone conference, contact handling etc. it is very important that the customers feel that they receive a professional customer service. in addition to the operational training, educonsult offers a thorough customer service training through coaching, e-learning and xworkshops. all